Contact

Talk to the team about access, pricing, and support.

Reach out if you need help with an account, want guidance on screening volume, or have a question about how TenderScout fits into your bid workflow.

Primary contact

support@bidsstack.com

For product support, billing questions, account access, or general TenderScout enquiries.

Typical response

We typically respond within 24 to 48 business hours.

Based in

South Africa, with fully remote operations.

Access

Login issues, subscription changes, billing, refunds, or cancellations.

Workflow

Questions about screening, qualification, and how TenderScout fits into your process.

Plans

Guidance on monthly screening volume and which plan fits your team.

Company details

A straightforward contact path, with enough context to move quickly.

If you are evaluating the product for a team, the fastest way to reach us is email. We keep the page simple so the contact path is obvious and the buying context is easy to verify.

Business name

Bidsstack PTY LTD

Product focus

TenderScout helps bid teams review tender packs, extract what matters, assess fit and risk, and make faster bid / no-bid decisions before execution begins.

Final step

Send the question and we’ll route it quickly.

Whether you are asking about access, procurement workflow, or pricing, email is the cleanest path to the right answer.