Talk to the team about tender search, saved opportunities, billing, and support.

Reach out if you need help with your account, billing, choosing a plan, or using TenderScout to search, save, review, and monitor tender opportunities.

Primary contact

support@bidsstack.com

For product support, billing questions, account access, plan selection, or general TenderScout enquiries.

Typical response

We typically respond within 24 to 48 business hours.

Based in

South Africa, with fully remote operations.

Login issues, plan billing, refunds, or payment questions.

Tender search, saved tenders, source documents, and tender notifications.

Guidance on the Starter plan, including monthly billing, saved tenders, document access, and tender notifications.

A simple way to reach the right person.

If you are evaluating TenderScout for your team, email us with a quick note about what you need to track and where you need help. We can guide you on product fit, plan choice, billing, or getting started.

Business name

Bidsstack PTY LTD

Product focus

TenderScout helps South African teams find open tenders, save opportunities, access source documents and receive tender notifications.

Support

Send the question and we’ll route it quickly.

Whether you are asking about access, billing, tender search or notifications, plan limits, or product support, email is the cleanest path to the right answer.