Contact
Talk to the team about tender search, AI reviews, credits, and support.
Reach out if you need help with an account, billing, credit plans, tender search, AI review outputs, or how TenderScout fits into your bid workflow.
Primary contact
support@bidsstack.comFor product support, billing questions, account access, or general TenderScout enquiries.
Typical response
We typically respond within 24 to 48 business hours.
Based in
South Africa, with fully remote operations.
Access and billing
Login issues, subscriptions, credits, top-ups, refunds, or cancellations.
Product workflow
Tender search, saved tenders, document handling, modular outputs, and bundled reviews.
Plans
Guidance on monthly credit pools, user allowances, and which plan fits your team.
Company details
A straightforward contact path, with enough context to move quickly.
If you are evaluating the product for a team, the fastest way to reach us is email. We keep the page simple so the contact path is obvious and the buying context is easy to verify.
Business name
Bidsstack PTY LTD
Product focus
TenderScout helps South African bid teams find tenders, save opportunities, review documents, generate AI tender outputs, and make clearer bid / no-bid decisions.
Social
Final step
Send the question and we’ll route it quickly.
Whether you are asking about access, procurement workflow, or pricing, email is the cleanest path to the right answer.