Talk to the team about tender search, workflow tracking, billing, and support.
Reach out if you need help with your account, billing, choosing a plan, or using TenderScout to search, save, organize, and track tender opportunities.
Primary contact
support@bidsstack.comFor product support, billing questions, account access, plan selection, or general TenderScout enquiries.
Typical response
We typically respond within 24 to 48 business hours.
Based in
South Africa, with fully remote operations.
Login issues, subscriptions, plan changes, refunds, cancellations, or payment questions.
Tender search, saved tenders, bid pipelines, returnables, tender documents, and deadline reminders.
Guidance on Trial and Starter limits, including pipeline entries, returnable lists, document access, and deadline reminders.
A simple way to reach the right person.
If you are evaluating TenderScout for your team, email us with a quick note about what you need to track and where you need help. We can guide you on product fit, plan choice, billing, or getting started.
Business name
Bidsstack PTY LTD
Product focus
TenderScout helps South African bid teams find open tenders, save opportunities, organize bid work, track returnables, access tender documents, and stay ahead of important tender deadlines.
Social
Send the question and we’ll route it quickly.
Whether you are asking about access, billing, tender workflow, plan limits, or product support, email is the cleanest path to the right answer.